Tips

Reference the sample water bill below to further understand your bill.

1. Your account number is located in the upper right corner of your bill. This number identifies your service and helps us to quickly reference your account. Please include this number when submitting payment by check or when contacting us.

2. Monthly bills are normally mailed on the 28th of every month. Payment for that bill is due by the 10th of the following month. Please make note of this important due date.

3. How to calculate your water usage? Similar to your electricity usage, your water usage is tracked using a water meter located on your property. Every month a meter reader is dispatched to your house to record your meter's current reading. Once this reading is recorded in LPWDS' database we calculate your water usage by subtracting last month's reading from the current reading. The result is your usage of water for the month. Both your current reading and last reading are printed on your bill. If you feel that an error was made when recording your reading you may verify the reading by checking your water meter's dial. See the tab above labeled "How to read your water meter".

4. To submit a payment by mail please use the address listed on your bill under "Make Check Payable To:". We also offer the convenience of paying your bill online

5. Please keep a look out for important messages listed on your bill. These messages range from water saving tips to important safety information.

Sample Bill

Reference the sample water meter below to further understand your meter.

1. The meters that LPWDS use have a meter dial to track water usage. This dial is very similar to the odometer on vehicles. When a meter reader is dispatched to your house to read your meter, the number on the dial is the number that is recorded to calculate your water bill. This is the same number that is printed on your bill.

2. How to tell if you are being billed for water usage? Every meter has two water flow indicators. If either of these indicators are spinning that means water is flowing to your house and you are being billed for water usage.

A great way to determine if you have a water leak in your home is to turn off all water using appliances. Once these appliances are turned off, locate the water flow indicators on your water meter. If the indicators are spinning that means water is flowing and you may have a leak.

Sample Meter

When is my bill due?

Bill are due on the 10th of each month. A fifteen percent (15%) charge will apply if payment is not received by the due date

Can I pay my bill in person?

Yes, payments may be made in person at our office located at 1123 Ridge Road. We are located inside of Doyce Lagneaux's Store.

When are bills mailed?

Bills are mailed the last working day of the month and reflect service already received. If you do not receive your bill within the time it is due you are responsible for notifying the office.

When will my water be disconnected?

If your payment is not received by the fifteenth (15th) of the month, your meter will be disconnected. NO FURTHER NOTICE OR EXCEPTIONS WILL BE GIVEN.

Is there a reconnection fee if my water is disconnected?

If service has been disconnected due to delinquency, a $50.00 fee will be required for reinstatement. This fee is not refundable.

I am a renter. Do I need to pay a deposit to have my water turned on?

All tenants of rental property are required to pay a $100.00 deposit and a $15.00 connection charge to have water turned on. The $100.00 deposit is refundable if there is no balance due on the account

What are your water rates?

Water rates are determined by the size of water meter you choose to service your house. Use the table below to determine your rate.

Meter Rate Usage
3/4 inch $18.00 flat rate (includes first 2,000 gallons used) $4.40 per thousand gallons
1 inch $29.00 flat rate $4.40 per thousand gallons
2 inch $90.00 flat rate $4.40 per thousand gallons

Water Saving Tips

Conserving water can have an impact on your bill but also have a huge impact for future generations to come. Here is our water saving tip of the day provided by www.wateruseitwisely.com

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